Service Desk and Desktop Engineer

Christchurch City, New Zealand

Reference: 6042128

Christchurch City

What do we offer?

  • Develop your career with a market leader!
  • Training and ongoing professional development
  • Excellent career step with a company who will help to build your career
  • Competitive salary based on the candidate's skills and experience
  • Fully subsidised health insurance after 12 months of service
  • Employee discounts
  • Fuel and tyre discounts
  • Staff referral scheme

With a proud legacy since 1938...

The story began the day six-year-old Bill Richardson's feet touched the running boards of Snowy Kidd's 1949 Ford truck. It has taken seven decades of quiet achievement to create today's H.W. Richardson Group (HWR). Through a mix of inventiveness, intuition, industry understanding and tenacity, we have managed to grow from a small trucking operation in Invercargill to one of New Zealand's largest privately-owned companies and transport operators, that incredibly, still holds true to Bill's values of family, friendship, and fair dealings.

Our IT team are looking for a Service Desk and Desktop Engineer to provide Level 1 and 2 support locally and to our wider group throughout New Zealand.

We have a tight-knit, supportive team of 30 here at HWR IT, the majority of which are based in our Invercargill office. We support each other, learn from each other, and work together to get the workload completed. This is a busy role with plenty of variety!

We are looking for someone driven, keen to learn and seeking to build a career in IT. You'll be customer service focussed, able to prioritise, a fantastic problem solver, and have a keen interest in IT and providing IT support to others.

To succeed in this role, you will need:

  • Customer Service experience - phone manner, patience and great communication skills are key
  • Problem-solving skills with the ability to prioritise and manage your time efficiently
  • Be able to contribute to our great culture
  • A want to grow in the IT industry by upskilling and training
  • Experience with:
    • Office 365
    • Active Directory
    • Enterprise desktop applications
    • Remote support tools
    • Experience with Manage Engine beneficial but not necessary

The role is full time, with flexible hours between 7 am - 6 pm Monday - Friday. You will be expected to be on call occasionally and will be provided with the tools to be able to work from home.

If you are looking for a fantastic opportunity to work within a tight-knit team, in the IT industry, with a business that is committed to growing you and your career - then apply now!

Applications Close: 22 Aug 2022

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