Lubrication Engineer
- Competitive salary based on your skills and experience
- Company vehicle
- Long service benefits
Join a Strong, Dynamic Company
Allied Petroleum, a subsidiary of the HWR Group, is the sole importer and distributor of Mobil-branded lubricants in New Zealand. We pride ourselves on providing industry-leading lubrication solutions and exceptional customer service.
We are seeking a highly motivated Lubrication Engineer to join our team. This role could be an ideal opportunity for a mechanic/reliability/maintenance engineer looking to transition into a technical and customer-focused position.
The Role
As the Lubrication Engineer, you will play a key role in:
- Delivering technical support programs and providing expert application engineering.
- Troubleshooting and resolving technical issues for customers in a timely and effective manner.
- Providing tailored lubrication solutions and maintaining the highest standard of customer service.
- Self-managing tasks and priorities to meet deadlines and exceed customer expectations.
This position requires a hands-on, solutions-driven individual with strong technical ability and a proactive approach to client service.
Key Responsibilities
- Implement and evaluate technical programs for customers, documenting results to quantify value delivered.
- Identify and implement profit improvement opportunities and product upgrades.
- Proactively communicate with customers to understand their needs and deliver innovative solutions.
- Troubleshoot product and equipment performance issues efficiently, minimizing downtime for clients.
- Act as a technical resource for Business Development Managers and resellers' sales teams.
- Deliver training on product knowledge, applications, and programs for employees, customers, and distributors.
- Provide detailed feedback on industry trends, product performance, and customer insights.
The Candidate
This is an excellent opportunity for someone with a technical or mechanical background to advance their career in a dynamic and supportive organization. The ideal candidate will demonstrate:
- Relevant engineering or mechanical qualifications (or equivalent practical experience).
- 3+ years of engineering or experience in a relevant industry (experience in the oil industry is advantageous but not essential).
- Strong technical aptitude with proven ability to troubleshoot and resolve issues efficiently.
- Excellent verbal and written communication skills.
- Exceptional self-management, planning, and organizational skills.
- A proactive and customer-focused mindset, ensuring the highest standards of service.
- A team-player mentality with strong initiative and attention to detail.
What We Offer
- Employee discounts
- Fully subsidised health insurance after 12 months service
- Career development opportunities within a supportive and dynamic environment.
- Staff referral scheme
Preferred location: Ideally you will be located in the upper North Island but Allied would be flexible for the right person.
Note: Successful applicants will be required to pass a pre-employment medical and drug screening.